Quick answers to common questions about our services, pricing and how we work. Can't find what you need? Contact us directly.
We offer LAN setup and networking, computer repair (hardware and software), custom system design and assembly, graphics design, software installation, data backup and recovery, CCTV installation, and printer repair. We also supply genuine hardware such as laptops, desktops, SSDs and networking gear.
Both. Many software issues are resolved remotely via TeamViewer or AnyDesk. For hardware repairs, networking installs and on-site troubleshooting, our technicians visit your location. Call or WhatsApp us to arrange a visit.
We serve both. Individuals bring in laptops, phones and accessories for repair or purchase, while businesses engage us for ongoing IT support, network setup and procurement.
Software repairs start from KES 1,000 and hardware repairs from KES 2,500, depending on parts needed. We always provide a free diagnosis and quote before any work begins.
We accept M-Pesa (Paybill and Till), cash and bank transfer. For larger projects we can issue an invoice for bank transfer.
We believe in fair, transparent pricing. For larger projects or long-term support contracts, we're open to discussing a package deal that fits your budget.
Most software repairs are completed same-day or within 24 hours. Hardware repairs typically take 1–3 business days depending on part availability.
Yes — a 30-day warranty on all repair work. New parts we source also carry the manufacturer's warranty where applicable.
Yes. We handle your data with care and back it up first (with your permission) before any factory reset or OS reinstall.
Ethernet cabling, network switches and routers, IP configuration, shared resources and full connectivity testing — handled end to end. Pricing starts from KES 3,500 for small offices.
Yes — we audit your network, identify bottlenecks, and recommend upgrades to switches, cabling, or Wi-Fi access points.
Yes, including guest networks, WPA3 security and multiple SSIDs. We also troubleshoot slow or unreliable Wi-Fi.
We're based in Kenya, serving clients across Nairobi and surrounding areas, with remote support available nationwide.
Call +254 743 334 950 or +254 791 781 648, email mickytechs74@gmail.com, or use our Contact page. WhatsApp is also available for quick queries.
Monday to Saturday, 8:00 AM – 6:00 PM. Enterprise plan clients also get emergency support outside these hours.
